Creating Azure DevOps Bugs from Microsoft Teams Chat Message using Power Automate

In this video we are going to discuss a new feature found in Microsoft Teams/Power Automate that allows a user to kick off a flow from a posted message. The scenario we are going to dive deeper into involves using information from our conversation to create a new Bug in Azure DevOps. We will also be able to collect more information from an Adaptive Card … Continue reading Creating Azure DevOps Bugs from Microsoft Teams Chat Message using Power Automate

Dynamically Changing Power Automate Custom Connector Values using Policy Templates

In this video we are going to explore how we can dynamically change the Host URL in a Custom Connector using Policy Templates. This allows us to control the Host URL inside of Power Automate or Power Apps so that we can maintain one version of our custom connector configuration. One use case that we can leverage this feature for is when dealing with systems … Continue reading Dynamically Changing Power Automate Custom Connector Values using Policy Templates

Introduction to Power Virtual Agents and D365 Omni Channel Integration

In this introductory video, we are going to discuss how organizations can establish Power Virtual Agents (PVA) and Omni Channel (OC) solutions that bridge deflection strategies using conversational chatbots with live agent solutions. This is an introduction to PVA and OC integration and we will walk through how you can configure these integrated scenarios. Continue reading Introduction to Power Virtual Agents and D365 Omni Channel Integration

Unattended UI Flows–February 2020 Update

In the following YouTube video, I will discuss what are some of the key differences between Attended and Unattended UI Flows and will demonstrate these differences through a demo scenario using an Azure Virtual Machine. I will also discuss what the process looks like if you are upgrading from a previous version of the UI Flows App and some key troubleshooting information. I will use … Continue reading Unattended UI Flows–February 2020 Update

Automating Common Data Service (CDS) Role Permissions using Power Automate

In this post we are going to talk about how we can automate role assignment in CDS. While role assignment is rather seamless when sharing a Canvas App that uses CDS roles, it can become challenging in other scenarios like provisioning access for Dynamics 365 CE, Model Driven Apps and when you have Power Automate makers who need access to specific CDS entities. Our solution … Continue reading Automating Common Data Service (CDS) Role Permissions using Power Automate

Sending Welcome Emails to new Microsoft Teams Members

Microsoft recently released a new trigger for the Microsoft Teams connector called When a new team member is added. Once this trigger fires, a flow will be instantiated where we can kick off a notification process. In this example, we want to send the new team member links to important project documentation that will help them get up to speed quickly and save the Project … Continue reading Sending Welcome Emails to new Microsoft Teams Members

Enterprise Power Apps and Power Automate Governance Video–Part 2

Last week, I published Part 1 of a 3 part series on this topic where I discussed Securing your environment. In this video, I am going to discuss how you can Monitor the activities of your users using tools like: Office 365 Security and Compliance Logs Power Platform Admin Analytics Power Apps and Power Automate Powershell Cmdlets Power Platform Management Connectors Part 3 will be … Continue reading Enterprise Power Apps and Power Automate Governance Video–Part 2

Manage the Power Platform with the new Power Platform Administrator Role

Recently, Microsoft introduced a new security role for Power Platform administrators, appropriately called the Power Platform administrator role. Previously, there have been two types of administration roles for the Power Platform: Environment admin Tenant (Global) admin With these two roles, there were challenges in providing enough access, but not too much access. This new role aligns to the ‘principles of least privilege’.  For organizations with … Continue reading Manage the Power Platform with the new Power Platform Administrator Role

Creating Power Virtual Agents Topics Using Website FAQs Video

Lately I have been spending a lot of time learning about the new Power Platform BOT service called Power Virtual Agents. I love the simplicity of the tool, but also the extensibility by being able to include Authentication, calling flows and the ability to publish the BOT to many different channels like Teams and Slack. One feature I haven’t had a chance to test out … Continue reading Creating Power Virtual Agents Topics Using Website FAQs Video

Extending RPA to Chatbots using Power Virtual Agents and Power Automate – UI Flows (Video)

In my last video we discussed how we can connect Power Virtual Agents to ServiceNow using Power Automate. In this video, we are going to enhance our chatbot to communicate with UI Flows, Microsoft’s RPA capability that is now found in Power Automate. Our scenario is that we have a legacy timesheet application that requires us to be on the corporate intranet in order to … Continue reading Extending RPA to Chatbots using Power Virtual Agents and Power Automate – UI Flows (Video)