Creating Power Virtual Agents Topics Using Website FAQs Video

Lately I have been spending a lot of time learning about the new Power Platform BOT service called Power Virtual Agents. I love the simplicity of the tool, but also the extensibility by being able to include Authentication, calling flows and the ability to publish the BOT to many different channels like Teams and Slack. One feature I haven’t had a chance to test out … Continue reading Creating Power Virtual Agents Topics Using Website FAQs Video

Extending RPA to Chatbots using Power Virtual Agents and Power Automate – UI Flows (Video)

In my last video we discussed how we can connect Power Virtual Agents to ServiceNow using Power Automate. In this video, we are going to enhance our chatbot to communicate with UI Flows, Microsoft’s RPA capability that is now found in Power Automate. Our scenario is that we have a legacy timesheet application that requires us to be on the corporate intranet in order to … Continue reading Extending RPA to Chatbots using Power Virtual Agents and Power Automate – UI Flows (Video)